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Version: 3.1

Record a device's service history

Overview​

This flow describes how to record and edit maintenance records for a device in Care.

Pre-requisites​

  • The device is registered in the facility.
  • You have the permission listed below.

Permissions​

PermissionAccess
Can Manage Devices on FacilityLets you add or edit a service record. Staff, Admin, Facility Admin, and Pharmacist hold this permission.

Steps​

1. Open the device​

Open the facility. Select Settings. Select Devices. Select the device.

2. Find the Service History card​

The Service History card shows the maintenance records for the device. If the device has no records, the card shows "No service history available".

3. Add a service record​

  1. Select Add Service Record.
  2. Enter the Service Date.
  3. Enter the Notes.
  4. Select Save.

Note: The service date and the notes are mandatory. The service date must be today or a past date.

4. Edit a service record​

  1. Select the edit icon on the record.
  2. Update the Service Date or the Notes.
  3. Select Update.

Expected Outcome​

  • The Service History card shows the record that you added or changed.

Concepts:

Flows: