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Version: 3.1

Manage encounter departments

Overview​

This flow describes how to link departments to an encounter, and how to remove them.

Departments decide who can see the encounter. Staff of a linked department can open the encounter. Every encounter has at least one department. You choose the first department when you create the encounter.

Pre-requisites​

  • The patient has an open encounter at your facility, and you opened that encounter.
  • The departments you want belong to the same facility as the encounter.
  • You have the permissions listed below.

Permissions​

PermissionAccess
Update Encounter non clinicalLink a department to the encounter, and remove a linked department. Administrator, Doctor, Nurse and Facility Administrator have this permission.

Steps​

1. Open the department sheet​

Go to the encounter page.

Use one of these entry points:

  • Open Encounter Actions with the Shift+E shortcut, then select Update Department.
  • On the Overview tab side panel, select Update Department.

Note: Care defines no keyboard shortcut for the Update Department action.

2. Add a department​

  1. Open the department selector.
  2. Select one or more departments.

Care links each department to the encounter as you select it.

The department must belong to the facility of the encounter. If it does not, Care shows "Organization Incompatible with Encounter".

You cannot link the same department twice. If you try, Care shows "Organization already exists".

3. Remove a department​

  1. Find the department in the list of linked departments.
  2. Select the delete icon beside the department.

Care shows "Organization removed successfully".

You cannot remove a department that is not linked. If you try, Care shows "Organization does not exist".

Expected Outcome​

  • The encounter shows the linked departments in the list of departments.
  • Staff of each linked department can open the encounter.

Note: A user of the department that owns the current bed of the patient can also open the encounter. This applies even when Care does not link that department to the encounter.

Concepts:

Flows: